Comments on: Hospitali-teed off!

By: Customer Service done RIGHT « Lusciouslushes’s Blog

Customer Service done RIGHT « Lusciouslushes’s Blog — Tue, 17 Mar 2009 02:06:41 +0000

[...] with her wine club. Myself, and another blogger and wine industry insider also experienced terrible customer service. In this time of crazy economics and failing companies, I am pleased to report a customer focused [...]

By: Bubbly to Celebrate! « Wannabe Wino Wine Blog

Bubbly to Celebrate! « Wannabe Wino Wine Blog — Sat, 07 Mar 2009 15:08:44 +0000

[...] on the heels of my friends’ not-so-great hospitality experience when they visited Chandon, I had a bottle of it waiting in the fridge to celebrate some most [...]

By: To trade or not to trade, THAT is the question. « Lusciouslushes’s Blog

Thu, 05 Mar 2009 20:05:38 +0000

[...] that word of mouth is the most powerful marketing tool there is. See my collective rant about Domaine Chandon’s lack of service recently. If I am not exposed to things to talk about, then I guess I won’t be talking [...]

By: David

David — Sat, 28 Feb 2009 00:23:08 +0000

Hi Shana,

I'd like to send you some information about a new affiliate program that Vinfolio has started. Essentially if offers store credit or cash for referrals. Can you send me an email at druvalcaba@vinfolio.com so I can provide you with more information.

Thanks,
David

By: Hospitality Fail! = Domaine Chandon « California Life: Better Than Happy Hour

Wed, 25 Feb 2009 04:48:30 +0000

[...] is the best marketing, hands down. For another perspective on the same visit, check out The Luscious Lushes’s Blog, or The Roger Smith Life. It wasn’t just me. Possibly related posts: (automatically [...]

By: winebratsf

winebratsf — Wed, 25 Feb 2009 02:27:33 +0000

From your lips to Iridesse Consulting ears oh wise one! ;-p

By: El Jefe

El Jefe — Wed, 25 Feb 2009 02:19:05 +0000

I predict that Oenophilus will be using this post and WineDiverGirl's post as examples in his consulting business. Or he should

By: winebratsf

winebratsf — Tue, 24 Feb 2009 23:24:37 +0000

It was the CHICKEN! Now i see it so clearly. No chicken, no service.

By: winebratsf

winebratsf — Tue, 24 Feb 2009 23:21:53 +0000

Agreed B – I wasn't half as irritated at Miner, I just thought it was bad form. That is a really good point though. I can understand it a little, but I would have bought a bottle of wine if he wasn't so snarky! Chandon was just another planet – absolutely ridiculous. So happy we found the other places though!

By: Brian Simpson (Roger

Brian Simpson (Roger — Tue, 24 Feb 2009 23:11:36 +0000

Well said Thea! The raging river should have been a warning, that and we forgot the Twisted Oak rubber chicken in the car!
For the rest of the day we avoided rivers ( except for the ones Lisa drove through ) and we brought the chicken into every tasting !
Thank you for being part of my first and VERY memorable trip ti Napa!!!
And once again you are right…